Welcome to Holosophy! We provide a range of biohacking products, services, and experiences designed to optimise your health and wellbeing. By using our website and visiting our store, you agree to comply with these Terms and Conditions. Please read them carefully.

1. About Holosophy
Holosophy is a wellness and biohacking hub located in central London, where we welcome both experienced biohackers and newcomers to personal health optimisation. We offer:

• A grab-and-go nootropics cafe with products for mind and body nourishment.
• A wide selection of wellbeing products and demonstrations in-store.
• Wellness lab access, including infrared saunas, plunge pools, and exercise augmentation equipment for purchase or use.
• Personal consultations and group classes led by qualified in-house coaches.

Please note: Holosophy is not a medical provider and our services and products are not intended to diagnose, treat, or cure any medical conditions. Always consult with a healthcare professional before making significant changes to your lifestyle or health regimen.

2. Acceptance of Terms
By using our website or visiting our store, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please refrain from using our website or services.

3. User Conduct
When accessing and interacting with our website, we ask that you follow these basic rules of conduct:

• Respectful Behaviour: Treat others with respect and courtesy. Do not use the website for any unlawful, harmful, or offensive activities.
• No User-Generated Content: We do not currently allow user-generated content such as comments, reviews, or forums on our website. However, if you do have the opportunity to interact with us via social media or other platforms, please ensure your contributions are constructive, respectful, and in line with our values of promoting wellness and personal growth.
• Prohibited Activities: You agree not to engage in activities that may harm or disrupt the functioning of the website or its security features, including the use of harmful software, hacking, or collecting others’ personal data without consent.

4. Use of Products and Services

• Products and Services: The products and services available at Holosophy are designed to promote personal health optimisation. These are not medical devices or treatments and are not intended to diagnose, treat, cure, or prevent any disease.
• Consultations and Classes: All personal consultations and group classes are conducted by our in-house coaches, who are qualified in health and wellness. These sessions are for educational and wellness purposes only. They are not a substitute for professional medical advice.
• Wellness Lab Use: If you choose to use our wellness lab (infrared saunas, plunge pools, exercise equipment), you are responsible for your own safety. Always follow the instructions provided and consult a healthcare professional if you have any health concerns before using these services.

5. Liability and Disclaimer

• General Disclaimer: Holosophy makes no claims or representations about the effectiveness of our products or services. Our offerings are based on the principles of biohacking and wellness, but results may vary for each individual.
• Health Disclaimer: We are not medical professionals. Any health or wellbeing advice given by our coaches or provided via our products and services should not be construed as medical advice. Always consult a qualified healthcare provider before making changes to your diet, exercise, or health regimen.
• Limitation of Liability: Holosophy shall not be held liable for any injury, loss, or damages resulting from the use of our products, services, or website. By using our website or engaging with our services, you do so at your own risk.

6. Intellectual Property
All content on our website, including text, images, graphics, logos, and trademarks, is the property of Holosophy and is protected by copyright laws. You may not reproduce, distribute, or use any of our content without prior written permission.

7. Changes to Terms
Holosophy reserves the right to update or amend these Terms and Conditions at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review these Terms periodically to stay informed about any updates.

8. Refund Policy Acceptance

By agreeing to these Terms and Conditions, you acknowledge and accept our Refund Policy, which is available on our Refund Policy page. The Refund Policy is incorporated by reference into these Terms and Conditions and forms an integral part of this agreement.
If you do not agree with the Refund Policy, please refrain from using our services or making a purchase

9. Contact Us
If you have any questions or concerns regarding these Terms and Conditions or our services, please contact us at:

Email: hello@holosophy.co.uk
Phone: +44 207 967 0014
Address: 98 Tooley St, London SE1 2TH, UK

Your Rights
If you feel your rights have been violated in any way, please contact us directly to resolve the matter. You may also have the right to lodge a complaint with the relevant authorities, such as the Information Commissioner’s Office (ICO) in the UK if the issue pertains to data protection or privacy.